Supply Event Management Capabilities with Targeted Alerts Improve Communication in Latest Version of DTN TABS
DTN, a leading information services company, announced the launch of its newest module for DTN TABS™, which focuses on streamlining communications between suppliers and customers.
The latest module offers improved communication processes internally and between suppliers and customers during supply events such as severe weather and product outages. By leveraging existing managed allocations within DTN TABS, the Supply Event Notification feature can deliver targeted messages to customers affected by a specific supply event, rather than having to communicate manually.
Leading to improved communication and operational efficiency, new automated messages delivered by DTN TABS inform customers on supply events, planned or unplanned, and can provide information to internal personnel and business partners via targeted emails or SMS text messages to avoid costly issues at the terminal.
DTN’s development and support teams are industry leaders that understand the problems facing the industry. Continuously working with its trusted partners to better understand their needs, DTN TABS’s latest version saves suppliers and customers time and money by offering greater visibility surrounding supply activity and a consistent business process to manage messages and event impacts.
DTN TABS’s most recent enhancement also offers one standard software tool to manage the communication of supply availability. The software provides a complete end-to-end view of the supply event from the business user to the customer and drivers. This system-hosted solution reduces operational costs and offers critical features for supply event notification management, including:
- Data entry for planned and unplanned supply events
- Automated communication for all impacted parties through the viewers and email or text alerts
- Key performance indicators showing efficiency of supply event management
Streamlined communication offered in the latest version of DTN TABS comes just in time for hurricane season. Terminal operators and customers alike benefit from the transparent and targeted information of DTN TABS with automated messages offering supply information for terminals and product affected by severe weather supply events.
DTN is a global leading digital provider of information services, supply chain connectivity solutions and decision-support tools to more than 80,000 subscribers in agriculture, oil and gas, trading and weather-sensitive industries worldwide. DTN, based in Omaha, Nebraska, and Minneapolis, is owned by TBG, a private century-old investment holding company headquartered in Zurich.